GettingOut for PC

GettingOut App Review

Convenient and Easy to Use

The GettingOut app is a convenient and easy-to-use communication tool for staying in touch with loved ones who are incarcerated. Users can send messages, 30-second videos, and make calls and video chats with their incarcerated family members and friends. The app is user-friendly and allows for seamless communication with inmates.

Deposit Balance and Commissary

One of the best features of the app is that users can view their deposit balance after sending a message. This feature is helpful because it allows users to keep track of their spending on the app. However, some users have expressed the need to be able to deposit money onto an inmate's account so they can respond and somehow get it put on their commissary. This is a feature that the app could improve on in the future.

Viewing Messages

Users have also noted that viewing messages on the app is much easier than on the GO website. The app allows users to see the messages they sent and messages that were sent to them. This feature is helpful for keeping track of conversations and staying organized.

Photos and Videos

The app also allows users to send and receive photos and videos. This feature is great for staying connected with loved ones and sharing important moments with them. Users can also send e-cards for any holiday, making it easy to stay in touch and show love and support.

Customer Service

Users have praised the app's customer service reps for being super helpful and polite. They are available to help with any issues users may have and are quick to resolve them. However, some users have reported issues with the app freezing up and having to uninstall and reinstall it. This is an issue that the app could improve on in the future.

Minimum Deposit

One complaint that users have is the minimum $10 deposit required for friends and family. After taxes, commissary, and paying for the ability for inmates to make calls, sometimes $10 is more than the budget can afford. This is a feature that the app could improve on in the future to make it more accessible to all users.

Final Thoughts

Overall, the GettingOut app is a great tool for staying in touch with loved ones who are incarcerated. It allows for easy communication through messages, videos, calls, and video chats. The app could improve on features such as depositing money onto an inmate's account and the minimum deposit required. However, the app's customer service reps are helpful and quick to resolve any issues users may have. Despite some minor issues, the GettingOut app is a great tool for staying connected with loved ones who are incarcerated.